Tarraqi

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  • Strategic Consultation
  • Human Resources
  • On-The-Job - Technical Training Systems
  • Retail Excellence Solutions
  • Employee Satisfaction Survey

Strategic Consultation

  • Tarraqi’s Strategy Consultants work side by side with your Top Management to plan, manage & implement Your Organizational Strategy.
  • Setting Organizational Strategy
  • Business Model Canvas
  • Business Model Development / Innovation
  • Value Preposition Canvas
  • Blue Ocean Strategy Canvas
  • Balanced scorecard
  • Strategy Map
  • Designing an Integrated Performance Management System linked with Strategy.
  • Linking strategy to functional and individual Key Performance Indicators
  • Post Delivery Service: Implementation Services
  • Post Delivery Service: Follow-up on Sustainable Implementation

Human Resources
  • Human Resources Gap Analysis
  • Mission Statement of HR as a Service Department.
  • Organizational structure manual
  • Manpower planning system
  • Personnel Administration Gap Analysis
  • Competency model
  • Competency based interviewing system
  • Performance management system manual
  • Organizational benefits systems
  • Job evaluation and salary scheme solution
  • HR policy and procedures manual
  • Training matrix
  • Training system
  • Job analysis, job descriptions & job specifications manual
  • Post Delivery Service: Implementation Services
  • Post Delivery Service: Follow-up on Sustainable Implementation
Experiential Learning
  • Train & Certify Your Functional / Technical Trainers on the “Tarraqi’s On-The-Job Vocational Trainer- Certificate” to conduct on the job training to the technical team.
  • Train, Certify & Coach your Functional “On-The-Job Technical Trainers” to design and develop “On-The-Job Technical Training System” based on the client’s processes, products and services, or,
  • Design & Develop your “On-The-Job Technical Training System” based on the client’s processes, products and services.
  • Design On-The-Job Infographics and Job Aids
  • Monitor & Coach Your Own Functional “On-The-Job Technical Trainers” on the implementation of the system.
  • Post implementation auditing of the “On-The-Job Technical Training system”.
Retail Excellence Solutions
  • Retail sales training workshops specific to the clients business processes
  • Tailored customer service enhancement based on the clients retail business process
  • Mystery shopper survey service (retail) and report
  • Customer satisfaction survey service (retail) and report
Employee Satisfaction Survey
  • Design of employee satisfaction survey based on organizational directives
  • Conducting the survey in all clients locations / branches
  • Gathering data, analysis of findings and report
  • Aid for development of action plan on functional and organizational level