- Strategic Consultation
- Human Resources
- On-The-Job - Technical Training Systems
- Retail Excellence Solutions
- Employee Satisfaction Survey
Strategic Consultation
- Tarraqi’s Strategy Consultants work side by side with your Top Management to plan, manage & implement Your Organizational Strategy.
- Setting Organizational Strategy
- Business Model Canvas
- Business Model Development / Innovation
- Value Preposition Canvas
- Blue Ocean Strategy Canvas
- Balanced scorecard
- Strategy Map
- Designing an Integrated Performance Management System linked with Strategy.
- Linking strategy to functional and individual Key Performance Indicators
- Post Delivery Service: Implementation Services
- Post Delivery Service: Follow-up on Sustainable Implementation
Human Resources
- Human Resources Gap Analysis
- Mission Statement of HR as a Service Department.
- Organizational structure manual
- Manpower planning system
- Personnel Administration Gap Analysis
- Competency model
- Competency based interviewing system
- Performance management system manual
- Organizational benefits systems
- Job evaluation and salary scheme solution
- HR policy and procedures manual
- Training matrix
- Training system
- Job analysis, job descriptions & job specifications manual
- Post Delivery Service: Implementation Services
- Post Delivery Service: Follow-up on Sustainable Implementation
Experiential Learning
- Train & Certify Your Functional / Technical Trainers on the “Tarraqi’s On-The-Job Vocational Trainer- Certificate” to conduct on the job training to the technical team.
- Train, Certify & Coach your Functional “On-The-Job Technical Trainers” to design and develop “On-The-Job Technical Training System” based on the client’s processes, products and services, or,
- Design & Develop your “On-The-Job Technical Training System” based on the client’s processes, products and services.
- Design On-The-Job Infographics and Job Aids
- Monitor & Coach Your Own Functional “On-The-Job Technical Trainers” on the implementation of the system.
- Post implementation auditing of the “On-The-Job Technical Training system”.
Retail Excellence Solutions
- Retail sales training workshops specific to the clients business processes
- Tailored customer service enhancement based on the clients retail business process
- Mystery shopper survey service (retail) and report
- Customer satisfaction survey service (retail) and report
Employee Satisfaction Survey
- Design of employee satisfaction survey based on organizational directives
- Conducting the survey in all clients locations / branches
- Gathering data, analysis of findings and report
- Aid for development of action plan on functional and organizational level