Customer service is the process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer. This workshop guides Learners through the process of identifying their Customers’ Moments of Truth and identifying what it takes to passionately serve their customers with care.
Our seasoned Consultants provide our Clients with a mix of Organizational Development Solutions in areas of Strategic Planning, Business Model & Value Proposition Development, Human Resources and Training.
We pride ourselves by equipping our Clients and Learners with Master Level tools, to immediately transfer their newly acquired systems and skills into the workplace and to upgrade their organizational performance.
21 A, Mohamed Mahmoud Kassem St., Hegaz Square, 11351 Heliopolis, Cairo, Egypt
(+202) 2635 1231 - 0100 1320000 - 0100 7666886 - 0100 7666887